Contact Us

Support

ITC Support Engineers can provide periodic site visits to run health check diagnostics, update firmware and software, and keep systems healthy and productive.
ITC Support Engineers can provide periodic site visits to run health check diagnostics, update firmware and software, and keep systems healthy and productive.
ITC offers support packages to allow our customers access our world class support professionals who are ready to help with business continuity.
ITC offers support packages to allow our customers access our world class support professionals who are ready to help with business continuity.

ITC is widely known for its commitment to customer support.

Multiple Service Level Agreement options are available to ensure our client’s Audio Visual systems receive regular maintenance, software updates, and service calls to maximize up-time and user availability.

Support capabilities:

  • Phone and/or Email Support
  • System Wellness Site Visits
  • Software/Firmware updates
  • Equipment Diagnostics
  • System Repairs and Recommendations
  • Product Warranties, Extended Warranties *

*Warranties are limited to the component manufacturer’s warranty terms. ITC reserves the right to terminate service agreements on systems that have been tampered with or serviced by an outside party without its consent.

Request Support >